Effective date: August 17, 2026
Executive Advance is sold as a recurring subscription. Your subscription renews automatically at the end of each billing period until you cancel. The price and billing period are shown at the time of purchase, and payments are processed securely by Stripe.
You may cancel at any time from your account, or by emailing billing@executiveadvance.ai from the email address on the account. Cancellation takes effect at the end of the current billing period: you keep access until then, and you are not charged again. We do not charge cancellation fees.
First purchase: if you are not satisfied, contact us within 14 days of your first subscription charge and we will refund it in full.
Renewals: renewal charges are generally non-refundable, but if a renewal was charged in error or you cancelled before the renewal date and were still charged, contact us within 14 days of the charge and we will refund it.
Billing errors: duplicate or incorrect charges are refunded in full — always.
Approved refunds are issued to the original payment method through Stripe. Depending on your bank, funds typically appear within 5–10 business days.
Email billing@executiveadvance.ai with the email address on your account and the date of the charge. We respond to billing requests within 2 business days.
Nothing in this policy limits any non-waivable rights you may have under the consumer protection laws of your jurisdiction.